MedCally
Answers from real doctors, by message

Your doctor, without the wait.

Asking a question about your own health shouldn’t start with a waiting list. Write from your phone, and a specialist answers in plain language.

Your consultationOpen

You · Tue 21:40My TSH came back at 5.8 and I was just told to keep an eye on it. Is that something I should be doing anything about?

Endocrinologist · Wed 09:12Thanks for sending the number. On its own it doesn’t decide much — I need the free T4 and the antibodies from the same panel. Send a photo of the full report and I’ll tell you whether this is worth treating now or rechecking in three months.

You · Wed 09:40Sending it now. Does the morning tiredness fit with this?

No waiting room

Write at midnight if that is when it happens. Nothing to book, nowhere to travel, no waiting room.

Answers you can understand

A specialist replies in plain language. The answer stays in your account to read again or show at home.

The same doctor

One doctor stays with your case, so you never explain your history from scratch.

To ask a doctor one question, most people book weeks ahead, take time off, sit in a waiting room and get eight minutes.

So most of the time they don’t ask at all. The test result stays unexplained, the prescription goes unquestioned, and a small thing has room to become a bigger one. We think reaching a doctor should take a message, not a month.

What people ask about

The things worth staying on top of.

Most questions are about keeping something under control rather than about an emergency. If it needs hands, a scan or a hospital, we say so right away.

A second opinion

You were told something, and you would rather have it checked before you act on it.

Test results

Blood work, hormones, vitamins. What the numbers mean and what to recheck.

Medication

Side effects, interactions, whether two prescriptions belong together.

Blood pressure and cholesterol

Readings that drift, statins, when a change actually matters.

Thyroid and hormones

TSH, dose adjustments, symptoms that come and go.

Blood sugar and weight

Pre-diabetes, type 2, what to measure and how often.

Skin and allergies

Rashes, eczema, reactions. Send a photo instead of describing it.

Stomach and digestion

Reflux, bloating, food that stopped agreeing with you.

How it works

One question, one answer, a week to follow up.

A consultation is a single question and everything that follows from it. It closes on its own after seven quiet days.

1

Describe what is happening

In your own words. Add a photo, a scan or a report if it helps.

2

A specialist takes it

A therapist, endocrinologist, cardiologist, dermatologist or gastroenterologist, depending on what you asked.

3

You get a clear answer

Written plainly, with what to do next and what to watch for.

4

Keep asking for a week

Follow-up questions are free and unlimited for seven days.

SoonVideo consultations with the same specialist.

Pricing

Three questions a month, or just one.

Every question includes a week of free follow-ups. Already under our care? Your consultations are included.

Single question

$19.99 one-off

  • One question, answered in writing
  • Free follow-ups for seven days
  • No subscription, nothing to cancel
Ask one question

Monthly

$39.99 a month

  • Three questions every month
  • Free follow-ups for seven days
  • Your history kept in one place
  • Cancel anytime
Get monthly
FAQ

Common questions.

Who answers my question?

A licensed doctor in the right field — therapy, endocrinology, cardiology, dermatology, gastroenterology. Every question is read by a person, never by a bot.

Can this replace seeing someone in person?

For questions about symptoms, medication and test results, usually yes. If you need an examination or a scan, we say so and tell you what to arrange.

Can I write for a family member?

Yes. Most questions come from the person doing the caring. Just say whose case it is.

Will there be video consultations?

Yes, video appointments with the same specialist are on the way. Written consultations work today.

Ask your first question.

$19.99, answered in writing, with a week of free follow-ups. Bring something you have already been told, if you would rather have it checked.